
T-Mobile users have been complaining for hours reporting a widespread outage of service across the U.S. Tuesday night. Those who are affected are finding themselves unable to call or use data services like 3G or messaging. It’s either calls are failing with busy tones or getting dropped instantly even though their signal bars is full. The exact cause of the outage isn’t currently known.
Twitter and other forums are full of costumers expressing the inconvenience that they felt. T-Mobile is aware of the issue and release a statement that they are taking actions.
T-Mobile customers may be experiencing service disruptions impacting voice and data. Our rapid response teams have been mobilized to restore service as quickly as possible. We will provide updates as more information is available.
Gizmodo.com also reports that they got a note from a T-Mobile spokesperson:
We’re making good progress restoring voice and messaging service to affected customers. At this time, approximately 5 percent of T-Mobile customers are experiencing service disruptions. Issues began at approximately 5:30 p.m. Eastern time. Our rapid response team is working continuously to fully resolve this disruption. We sincerely apologize for the inconvenience that this has caused our customers.
Looks like T-Mobile are giving its costumers a reason to switch to other carriers. Hopefully, they can make things up. We’re thinking about one month of free service. Any thoughts or experience regarding the T-Mobile outage?
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November 4th, 2009 - 10:54 pm
i think this was really bad inconvience for everyone i am a business women and this was just real bad i couldnt call i couldnt receive emails i couldnt do anything u guy s should give us at least a free month of service this is real bad